運送政策

Due to high demand & the COVID-19 impacts, we are experiencing some shipping delays. Please note the estimated delivery date at your order checkout or updated delivery dates in email notifications after purchase are accurate and reflective of the delay impacts.

Products including liquids or pressurized spray are restricted from all the international shipping.

Every Heting Artelier order is unique, shipping costs will vary depending on the size, weight and destination of your chosen items.

SF Express Hong Kong & Macau: delivery within 3-7 days
UPS International: delivery within 5-10 days

Please keep in mind that our shipping times should be used as a guide only and are based on time from dispatch. We cannot take responsibility for customs clearance delays or failed payment approval, though we will try to minimise any potential delays.